Terms of Service

1. Acceptance of these Terms

By creating an account, accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Eligibility

You must be at least 16 years old, or the age of majority in your jurisdiction, and not barred from using the Service under applicable law. By using the Service you represent that you meet these requirements.

3. Your account

• You are responsible for the information you provide and for keeping it accurate.
• You are responsible for safeguarding your login credentials and any API keys, and for all activity under your account.
• Notify us promptly at hello@qre.gg of any unauthorized use or security breach.
• We may refuse, suspend or terminate accounts that violate these Terms or applicable law.

4. Plans, billing & cancellation

• Plans. The Service is offered on a Free plan and on paid plans (Pro and Teams) with the features and limits described on our pricing page. The Free plan is subject to usage limits (for example, a cap on the number of dynamic codes).
• Subscriptions & renewal. Paid plans are billed in advance on a recurring basis — monthly, or annually at a discount — through our payment processor, Stripe. Subscriptions renew automatically for the same period until cancelled.
• Free trials. We do not currently offer a paid free trial; the Free plan lets you evaluate the Service at no cost within its limits.
• Cancellation. You can cancel at any time from your dashboard; cancellation takes effect at the end of the current billing period, and you keep paid features until then.
• Taxes. Prices exclude taxes unless stated; you are responsible for any applicable taxes, which may be added at checkout.
• Price changes. We may change prices or plan features with reasonable advance notice; changes apply from your next billing period.
• Refunds. Except where required by law, fees are non-refundable. EU/UK consumers who purchase digital services may have a statutory right of withdrawal; where you ask us to begin providing the Service immediately, you acknowledge you may lose that right once performance has begun.
• Downgrades. If you downgrade or your subscription ends, features and capacity above your new plan’s limits may become unavailable; your data is retained as described in our Privacy Policy.

5. Acceptable use

You agree not to use the Service, or direct a QR code or link to content, in order to:

• break the law or infringe anyone’s rights, including intellectual-property, privacy or publicity rights;
• distribute malware, phishing pages, scams, or deceptive, fraudulent or misleading content;
• host or link to content that is unlawful, harassing, hateful, defamatory, or that sexually exploits or endangers minors;
• send spam or unsolicited bulk messages, or bait-and-switch a code to a destination materially different from what users were led to expect;
• infringe, probe, scan or test the vulnerability of, or breach the security of, the Service or any system or network;
• interfere with or disrupt the Service, place unreasonable load on it, or circumvent its limits, rate limits or access controls;
• resell, scrape or build a competing service from the Service without our written permission.

We may, without liability, disable, deactivate or remove any code, link or content, and suspend or terminate accounts, that we reasonably believe violate these Terms or pose a risk to the Service or others. Where practical and lawful, we’ll aim to give notice.

6. Your content & QR destinations

You retain ownership of the content you create and the destinations you point your codes to (“Your Content”). You are solely responsible for Your Content and for ensuring it is lawful and that you have the rights to use it. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process and display Your Content solely as needed to operate and provide the Service (including generating images, resolving redirects and rendering hosted landing pages).

7. Service availability & performance

We work hard to keep the redirect path highly available — reliability is the core of what we do. However, except under a separate written service-level agreement, the Service is provided without a guaranteed level of uptime. Statistics, targets or descriptions on our marketing pages (such as availability or scan figures) are aspirational targets and illustrations, not contractual warranties. We may modify, suspend or discontinue parts of the Service, and may offer beta features “as is” with no guarantees.

8. API, webhooks & integrations

If you use our API or webhooks (available on eligible plans), you must keep your API keys and webhook secrets confidential, comply with documented rate limits and usage rules, and verify webhook signatures before trusting their contents. We may revoke keys or throttle access to protect the Service.

9. Our intellectual property

The Service, including its software, design, branding, “Qre.gg” name and logo, and all related intellectual property, belongs to the Operator or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. You may not copy, modify, distribute, reverse-engineer or create derivative works except as permitted by law. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

10. Third-party services & links

The Service relies on third parties (for example, Stripe for payments and Google for optional sign-in) and may link to or resolve to third-party destinations. We are not responsible for third-party services or for the content of destinations you or others point codes to. Your use of third-party services is governed by their own terms.

11. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that any code will resolve at all times. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you, and nothing in these Terms limits rights that cannot be limited by law (including consumer rights).

12. Limitation of liability

To the maximum extent permitted by law, the Operator will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or business, arising out of or relating to the Service, even if advised of the possibility. Our total aggregate liability for all claims relating to the Service in any 12-month period will not exceed the greater of the amounts you paid us for the Service in that period or CAD $100. These limits do not apply to liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify and hold harmless the Operator from any claims, damages, liabilities and reasonable expenses (including legal fees) arising from Your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

14. Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or others. On termination, your right to use the Service ends and your dynamic codes will stop resolving. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification and governing law) will survive.

15. Privacy

Our handling of personal data is described in our Privacy Policy. By using the Service you acknowledge that handling.

16. Governing law & disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to any mandatory rights you have as a consumer in your country of residence, you agree that the courts located in Toronto, Ontario, Canada will have exclusive jurisdiction over any dispute, and you consent to their venue. Nothing here deprives a consumer of the protection of the mandatory laws of their place of residence.

17. Changes to these Terms

We may update these Terms from time to time. When changes are material, we’ll update the “Last updated” date and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

18. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If any provision is unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may provide notices via the Service or by email; you can reach us at hello@qre.gg.

19. Contact

Questions about these Terms? Email hello@qre.gg.